Frequently Asked Questions
Everything you need to know about shopping with Playroom Collective.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How long does shipping take?
Standard shipping typically takes 3-7 business days. We also offer express shipping options at checkout if you need your items sooner.
How do I know which size to choose?
Each product page includes a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Playroom Collective ships worldwide. Please note that international orders may be subject to local customs duties and taxes.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as 'buy now, pay later' options like Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. Most of our collections are made from organic cotton and recycled materials to minimize our environmental footprint.